The importance of policy training


It is often the case when an employer decides to implement a new policy or amend one of its existing policies that key steps of the process are overlooked. Communication and training are an important step to ensure employees are aware of the workplace changes and any new requirements that may have been introduced. If employees are not trained or educated, employers expose themselves to the risk that an employee may plead ignorance about a policy, particularly during disciplinary procedures. To avoid this tricky situation, employers should consider the following tips:


  • Advise employees of the content and changes when a policy is amended or a new one is introduced.
  • Communicate this change to all employees by email, referring them to a link on the intranet, posting the information to notice boards or sending a hard copy of the updated or new policy to the employee’s address.
  • Conduct training about new requirements and obligations on employees and have them sign a register to record their attendance.
  • Keep records of all training and attendance/acknowledgement receipts to show employees had knowledge of the policy and its use in the event of a policy breach.


For advice regarding policy training, please contact us on (08) 9316 9896 or


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Marisa Ross

HR Advisor

Marisa is an experienced and motivated HR professional with a strong HR generalist and business operations background with a focus on employee relations, performance management, leadership training & development, workers compensation & injury management, and employee retention. Marisa holds a Bachelor of Human Resource Management and a Bachelor of Behavioural Science with a minor in Counselling. Having worked in a variety of industries from SMEs to large blue-chip organisations, Marisa is passionate about enriching employee experience, employee retention, and building leadership capability in people management.

Aimee Grigson

Aimee Grigson

WHS Advisor

Aimee has a strong understanding of Workplace Health and Safety Legislation and standards and has extensive HSEQ experience in a number of industries. Aimee has a great ability to engage across all levels of organisation, including field teams, leadership and external stakeholders. Aimee ensures Health and Safety Management Systems are compliant to legislation, effectively implemented and understood by all. Aimee has a Certificate IV in Work Health and Safety and qualifications in auditing and incident investigations. Aimee is passionate about coaching and developing small businesses towards a positive safety culture.