The Role of HR and Industrial Action

Human resources are the major player in people management in any organisation. Their main objective is relationship management between an organisation and its employees, ensuring the health and safety of all people involved in the organisation. But what happens when the issue lies between the organisation and its employees?

Here are some things to keep in mind when dealing with industrial action in your small business:

  • Remember that you are dealing with people, and every person may have a different perspective or opinion on what is happening within the organisation.
  • Communication with all employees must be as clear and honest as possible to avoid any confusion or worsening of the situation.
  • If you have prior knowledge of a situation that could occur, consult with employees to try find the best possible solution for everyone involved. Planning for the future can take the pressure off if and when a conflict occurs.

HR is there to be an advocate for the people within an organisation, helping to ensure the best possible outcome for every person involved. Engaging with employees before an issue becomes too much of a big deal can help diffuse a situation and prevent industrial action from occurring.

For more information on the role of HR during industrial disputes, contact us on (08) 9316 9896 or


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Marisa Ross

HR Advisor

Marisa is an experienced and motivated HR professional with a strong HR generalist and business operations background with a focus on employee relations, performance management, leadership training & development, workers compensation & injury management, and employee retention. Marisa holds a Bachelor of Human Resource Management and a Bachelor of Behavioural Science with a minor in Counselling. Having worked in a variety of industries from SMEs to large blue-chip organisations, Marisa is passionate about enriching employee experience, employee retention, and building leadership capability in people management.

Aimee Grigson

Aimee Grigson

WHS Advisor

Aimee has a strong understanding of Workplace Health and Safety Legislation and standards and has extensive HSEQ experience in a number of industries. Aimee has a great ability to engage across all levels of organisation, including field teams, leadership and external stakeholders. Aimee ensures Health and Safety Management Systems are compliant to legislation, effectively implemented and understood by all. Aimee has a Certificate IV in Work Health and Safety and qualifications in auditing and incident investigations. Aimee is passionate about coaching and developing small businesses towards a positive safety culture.